Sweetmantra: Internet Marketing Advice

To the Top with Bermuda's Smartest Entrepreneur

I love entrepreneurs, and I meet them in the most unlikely places. In this case, on a beach.

Earlier this year my wife and I vacationed in Bermuda. I had not been there since a child, and I was excited to return to the beautiful island and give my wife the grand tour.

I did not realize I would also meet the smartest entrepreneur in Bermuda.

For our day at the beach, I decided to take my wife to Horseshoe Bay, a spectacular public beach area featuring the famous Bermudian pink sand, all sorts of rocky coves, and great snorkeling. The weather that day was perfect for the beach: hot and sunny.

We took the local bus to Horseshoe Bay, and were dropped off at the main entrance, which is at the top of a steep hill that winds its way down for hundreds of yards. As we walked down the hill towards the changing room area, we started to pass people who were leaving the beach and making their way back up the hill on foot. It's a long walk uphill in the heat, and these folks looked pretty bedraggled, with sweat pouring off them. We realized that we'd probably have the same hot and sticky walk back up the hill when it came time for us to leave, and we were not looking forward to that.

But that would not be our fate, thanks to a brilliant entrepreneur named Dean Ming. For the last 11 years, Dean has been the owner and operator of the ultimate niche business, which he calls "To the Top." (Smart name, too.) His business does one thing, and one thing only, and it does it very well: gives tourists a quick ride to the top of the hill in a small passenger van.

Dean realized that after spending a day at the beach, then showering and changing into their street clothes, a lot of tourists didn't want to then spend 15 minutes walking up that long and steep hill in the heat. So for $2, he gives them a ride "To the Top," and during the two-minute drive shares a few tidbits of historical information about Bermuda. I estimate that on a good day Dean is pulling in about $200 an hour operating his service. Not bad for one man and his van.

Dean's sign says it's the best two dollars you will spend that day, and I think most of his customers would agree. This is a great example of an entrepreneur identifying a very specific need and then fulfilling that need. Smart. Simple. Successful. We can all learn from entrepreneurs like Dean.

Six Amazing Experiences I am Grateful For

For my first post after my unofficial 'sabbatical' from blogging, I thought I'd share some photos and observations from some of the more memorable positive experiences I have had over the last eight months. I am truly lucky that I get the opportunity to travel for work and pleasure.
 

Had dinner by the beach in beautiful and eclectic Key West, Florida with some fellow domainers (domain investors) who had gathered from around the world. The people I was dining with at this table manage portfolios of several million domains. I was there attending a business event hosted by Sedo, but it was the networking and informal social interactions that proved to be the most valuable.

Took my wife for a surprise helicopter ride over New York City at sunset. (Interestingly, it was one of the domainers at the Key West dinner that gave me the idea for this.) I never even realized you could charter a helicopter and do this, and I highly recommend it.

Scuba dived a Soviet warship off the coast of Cuba. I had visited this wreck 10 years earlier but had run into some complications and had to cut short my dive. This time around I was better prepared and brought along my camera.

Drove through Death Valley with one of my team members (who took this photo) and visited Zabriskie Point, which I have wanted to visit ever since seeing the Antonioni film of the same name. Despite its name, Death Valley is teeming with life, and my colleague and I had a great time exploring this amazing landscape en route to another domain conference.

Learned the fine art of "The Throw" on a balcony overlooking Bourbon Street during Mardi Gras. You learn a lot about marketing and negotiating doing this. Seriously. This was another domain conference, yet despite its more informal nature provided a great opportunity to really bond with new and existing business partners.

Explored The Crystal Caves in Bermuda, which I first visited as a child. They were first discovered by two teenage boys who were looking for their lost cricket ball. Thanks to the curiosity of kids, we can now all experience this natural wonder of the world.

It was amazing experiences like these, which I am very grateful to have had, that counterbalanced the negative energy of the deaths in my inner circle during the same time period. Here's to more of the former and less of the latter in the coming years.

Want to Learn About Domain Name Investing?

You probably already know that I am fanatical about domain names.

How would you like to learn about the world of buying, selling, and monetizing premium domain names? From me. This summer.

In my role as the General Manager of YummyNames, a service of Tucows Inc., I am hiring a Domain Portfolio Assistant for an 8-week contract. This is a rare, entry-level opportunity to work with me and my team as we manage one of the largest domain name portfolios in the world.

You will learn a ton, work on some important projects, and make some great connections. And you'll do it from our bright and funky Liberty Village office in Toronto. This is an awesome opportunity for someone who wants to get some hands-on experience in the rapidly-evolving world of 'Internet Real Estate'.

To find out more about this contract position and how to apply for it, visit the following link:

http://snipurl.com/kvr4h

Thanks, and good luck!

Torpedoes, Carrots, and Pythons: My Favourite Spam Subject Lines

While I despise spam email, I must confess that I get a certain guilty pleasure from the copywriting 'skills' of the spammers.

A few years ago, I started collecting some of the more outlandish and (at least to me) amusing email subject lines from the many thousands of spam emails I received promoting various 'solutions' related to my private parts.

It takes a certain twisted creative genius to make your spam message stand out from the rest. And whoever wrote these gems certainly has mad talent, at least by spammer standards. Sometimes the writing is clever. Sometimes it is accidentally funny. And sometimes it's just plain bizarre.

Here are 10 of my all-time favourites:

1. "Small friend is for hiding, big friend is for showing off."
Even if the product they are pitching works as promised, I still don't think I would be walking around the neighbourhood showing off the results.

2. "The hard friend in your pants will look up into the sky."
Thanks, but I would prefer it if my friends stayed out of my pants.

3. "Men will see your power in every public shower."
If they did, wouldn't I be arrested?

4. "Who doesn't love a big gun in the pants."
Isn't that what holsters are for?

5. "Make your love torpedo drive all the way to her tanker."
Maybe I missed that SexEd class, but I'm not entirely clear on where I would find a woman's tanker.

6. "Transform from a grass snake to a python."
Have you ever seen a python? Ick!

7. "Make your man's carrot grow."
What the heck are they selling, fertilizer?

8. "To the stars your manhood flies when you are happy with your size."
This writer's a poet and they don't even know it.

9. "We can make your man's volcano erupt like a famous Etna!"
Lava. Fire. Smoke. Thanks, but I can do without those in the bedroom.

10. "Put your doughnut in her oven."
If my 'thing' looks like a doughnut, I should see a doctor.

I hope the days of the spammer are numbered. Until then, at least we have can enjoy a good laugh at their expense.

Discover The Secret World of Domain Names at PodCamp Toronto

I will be attending, and speaking at, PodCamp Toronto next weekend, February 21-22, 2009 in downtown Toronto.

PodCamp Toronto is a free "un-conference" devoted to social media, and despite its name is about way more than just podcasting. I attended PodCamp Toronto two years ago and loved the energy and inclusiveness of the event. I highly recommend it, and you can't beat the price. Yes, it really is free to attend and hear from (and interact with) many of the sharpest minds in social media today, including Chris Brogan, Collin Douma, and Eden Spodek.

I will be giving a talk entitled "The Secret World of Domain Names" on Saturday, February 21 at 3:30 PM in Room 229. This will be a marketer's guide to domain names, and I plan to shatter some common domain name myths and show you how to buy, protect, and rescue your domain names. I will also explain how you can use domain names to generate a steady stream of targeted traffic. And for the first time ever in public, I will take you behind-the-scenes of the domaining (domain name investing) industry, a secretive, billion dollar industry that you can get a piece of for less than $10.

I'm really looking forward to PodCamp Toronto, hanging out with my fellow social media enthusiasts, and sharing my passion for domain names with everyone.

For more information about PodCamp Toronto, visit the PodCamp Toronto Wiki. See you there!

Ten Must-Have iPhone Apps for Marketers

I can't believe it's been such a long time since I posted something to my blog, and I feel so terrible about that. The last few months have been a whirlwind of family 'stuff' and business trips and all sorts of other craziness (good and bad), but I am not using that as an excuse. The one thing I was able to do during the last few months of chaos was Twitter, so if you're not following me on Twitter, I strongly encourage you to do so. My Twitter handle is @billsweetman, of course, and I am having lots of fun experimenting with this micro-blogging platform. For my first official blog post in months, I have decided to offer up something that I hope will be of lasting value to anyone who uses an iPhone.

Now that I've owned (and loved) my iPhone for nearly a year, I thought it would be helpful to share my personal recommendations on iPhone apps (programs) that a marketer would find useful. These are apps that I use on a daily or weekly basis, and in most cases these are free. As with anything Mac-related, opinions will vary, but these are the iPhone apps that I think no self-respecting marketer should be without. You can download them from the App Store or via iTunes.

Scribble - Ever found yourself in a meeting looking around the room to see if there's a whiteboard you can write on, only to discover you are out of luck? Scribble is a straightforward doodling application that I use as a mini whiteboard when I need to quickly illustrate a concept. Unlike a real whiteboard, however, my diagrams or drawings can be easily emailed to myself or others within moments.

AirSharing - This very cool app turns your iPhone into a wireless file server, allowing you to drag and drop documents between your iPhone and other computers without the hassle of connecting any cables. I use it to store backups of PowerPoint presentations for talks I am giving, and because AirSharing includes a built-in document reader, I can review and rehearse my presentations right on my iPhone.

DomainScout - Want to quickly check if a domain name is available to register? Or curious to know who the current owner is? DomainScout is a fast and easy tool that allows you to quickly conduct a WHOIS search. You can even customize it to search for your favourite TLDs, so if you only care about .com, .net and .ca domains, DomainScout can be configured to check up to three TLDs of your choice by default.

iTalk - If you're like me, you get ideas for things at all hours of the day and night. But what do you do when you don't have pen and paper handy? iTalk is a wonderfully simple voice recorder that allows you to quickly capture your thoughts, or record an entire presentation, on your iPhone. A very handy little app that turns your iPhone into a digital voice recorder, without the expense of the real thing.

Urbanspoon - Need to find a nearby restaurant or café to meet up with someone for a biz meeting? Urbanspoon is a wickedly handy tool that helps you locate whatever kind of eating establishment you are looking for. For example, if you've just landed in a strange city and need to find an affordable Vegan restaurant that's open for lunch near a client's office, just consult Urbanspoon. In seconds you will have restaurant hours, phone number, and a map of how to get there.

Wikipanion - Need to consult the oracle that is Wikipedia to settle a bar bet? This app provides an elegant and highly usable front end to Wikipedia, allowing you to quickly find the information you need in the world's largest human-editable encyclopedia. I find this to be way more effective than browsing the Wikipedia site using the iPhone's Web browser.

Firemail - If you need to type a lengthy email, the iPhone's tiny default vertical keyboard can make it difficult, especially if you have large hands. This clever little add-on allows you to use a wider horizontal keyboard to type up your email, then pastes the result into the body of the email. Until Apple offers a horizontal keyboard for the iPhone's email program (Apple, are you listening?), this app will save you from typo Hell.

Facebook - Being a savvy digital marketer, you are, of course, an active user of Facebook. Make sure you've downloaded the Facebook iPhone app because it makes accessing and using Facebook so much better than via the iPhone's Web browser. The photo browsing capability is one of my favourite features. No matter where I am, I can show people any photo album that I have uploaded to Facebook, including my now infamous Playboy Mansion party photo album.

Twitterific - When you're on the road and need to get your Twitter fix, this is, hands down, the slickest application to do it with. You can favorite posts, get detailed user info, and it even includes a mini browser allowing you to quickly view the Web pages that people link to. Twitterific will make you fall in love with Twitter all over again.

Google - Sure, you can use the iPhone's Web browser to surf the Google Website, but the Google app is way more efficient. It also includes a surprisingly effective voice search capability, which allows you to search for "Ferret leashes" by saying "ferret leashes" into your iPhone's microphone. Even when the app doesn't understand what you are searching for, the results can be fun! Imagine the fun you could have at parties with this one...

What are some of your must-have iPhone apps for marketers? Share your recommendations in the comment section below.

Why Settle for a Lousy Domain Name?

At long last, I can finally reveal one of the cool initiatives I have been working on at Tucows over the last little while:

On October 29, we officially launched YummyNames, our new service that offers marketers the ability to purchase or lease premium domain names from the Tucows Domain Portfolio. As our tagline says...

"Why settle for a lousy domain name?"

That same day, I got new business cards, since I am now the General Manager of YummyNames. Woohoo!

The Tucows marketing team did an amazing job supporting the launch, so I'm going to explain what YummyNames is all about by sharing some of the material they created:

• You can read the news release that Tucows issued.
• You can have a look around www.yummynames.com, which was designed by the talented team over at Mouth Media. (They also worked with us to develop the overall YummyNames brand identity.) There’s lots of information on who we are and what we do.
• You can check out the special “Social Media Release” or SMR for the YummyNames launch. Think of it as a one-stop shop for bloggers or anyone else looking for information, images, videos, facts and quotes about the launch of YummyNames.
• You can watch the video below (or follow this direct link to the video), and I’ll do my best to explain YummyNames in three minutes.

The overwhelmingly positive response we've received so far from the marketing and advertising community proves that there's a need for a marketer-friendly premium domain name service, and I am delighted to be heading up this new service.

We've got lots of work ahead of us, but we're off to a great start! I hope that you agree.

I've Been Waiting for this Week for Months, and Here's Why...

This is going to be a big week for me, and you can be part of it.

For starters, I'm really looking forward to this week's 2008 Digital Marketing Conference (October 29-30 in Toronto) from two perspectives: one as a member of the Organizing Committee, the other as a representative from Tucows.

Wearing my Committee member hat, I'm thrilled to see all the pieces and people finally coming together for what I believe will be our best Conference to date. (In case you missed it, here are my Seven Killer Reasons to Attend the 2008 Digital Marketing Conference.) I'm also really looking forward to learning, networking, and catching up with other digital marketers from across the country. I'll also be leading an Experience Exchange Roundtable discussion on Domain Name Strategy, so that should be fun.

With my Tucows hat on, I'm super excited that we're sponsoring the Networking Reception on Wednesday, right after the Roundtables. I'm sworn to secrecy, but what I can tell you is that I'll be unveiling 'something' we've been working on for months, plus Tucows will be giving away a one-of-kind door prize worth $2,000. On top of all that, reception attendees will be getting a special gift that I think is pretty darn cool.

If you haven't already registered for this year's Digital Marketing Conference, please don't wait any longer. The Digital Marketing Conference always sells out. Head on over to http://www.the-cma.org/digital for more details and to register.

Have a great week, and I hope to see you at the Conference and the Networking Reception.

Seven Killer Reasons to Attend the 2008 Digital Marketing Conference

As you may have noticed, I've been busy spreading the word on Facebook, LinkedIn, and Twitter about the 11th annual Digital Marketing Conference, which is being held in Toronto on October 29th and 30th. I'm on the Organizing Committee for this year's Conference and after months of planning we are now finally able to publicly share our excitement about the speakers and sessions we've arranged for you to experience.

Here, in my opinion, are seven of the best reasons to attend the 2008 Digital Marketing Conference:

1. Rob Master from Unilever will be talking about how one of the world's biggest traditional advertisers has fully embraced digital marketing, especially social media.
2. David Pogue, technology columnist for The New York Times, will be riffing about Disruptive Technology. David's brilliant and entertaining, which is a rare combination in my books. Here's a link to a funny video of David Pogue in action!
3. Everyone I talk to these days is struggling to hire good people. That's why we've persuaded Charlie Gray from Google and Bruce Powell from IQ Partners to talk about how to recruit and retain digital marketing talent.
4. The videogame industry is bigger than Hollywood, and so we've lined up Ron Bertram from Nintendo of Canada to reveal how he helped take the company to the top of the videogame market in Canada.
5. Just in time for the biggest shopping season of the year, Derek Szeto from RedFlagDeals.com will share an awesome and uniquely Canadian Boxing Week case study.
6. The Experience Exchange Roundtables are back by very popular demand. This is your chance to pick the brains of some of the country's smartest digital marketing minds. I'll leave it up to you to decide if I qualify for that title, but I will be leading a roundtable on Domain Name Strategy.
7. Coming up right after the Roundtables is the Networking Reception. The company I work for, Tucows, is sponsoring the reception and we've got a few treats in store for attendees so you definitely won't want to miss this.

So there you have it, a small taste of the inspiring and informative agenda we've got planned for you at this year's Digital Marketing Conference.

Don't wait until the last minute to register. For the last several years, the Digital Marketing Conference always sells out and we literally have to turn people away at the door. Head on over to http://www.the-cma.org/digital for more details and to register today.

I hope to see you there.

Hollywoozy - Helping Hollywood Master Its Domain

It's a little-known fact that I used to be a movie critic in the early 80's. You see, I've had a lifelong obsession with movies. In fact, I studied filmmaking in university, worked in the feature film industry for many years, and still watch several movies every week.

As many readers of my blog know, I also have a thing for domain names, so I guess it was inevitable that I would find a way to combine two of my favourite obsessions.

Today, I am thrilled to unveil my latest creation, Hollywoozy (www.hollywoozy.com), the first Website devoted to reviewing movie domain names. That's right, I'm critiquing the domain names used to market movies.

I don't know about you, but over the last five years I started to notice that just about every movie trailer (another obsession of mine, by the way) ended with the display of the official movie Website's address. Many times, the domain name that would be featured in the trailer and other marketing collateral for the movie was laughably bad, at least to my marketer's eye. At first, I found this amusing. Then it became something of a game for me and my wife, as we would patiently wait for the end of the trailer to see how good, or bad, the URL would be.

I soon discovered that I wasn't the only one puzzled by the domain name choices the movie marketers made. A number of my Internet marketing colleagues were equally amused by what appeared to be Hollywood's inability to grasp the importance of having a good domain name when trying to market a multi-million dollar movie. After all, the producers and studios decide years in advance what the title of the movie will be, so there's no excuse for not researching (and securing) the availability of the appropriate movie domain name ahead of time. Yes, even if that - heaven forbid - means buying the domain name from someone who already owns it. If you're spending tens of millions of dollars marketing a movie, spending $10,000 to get the best domain name for the movie is well worth it.

While all of this was rattling around in my head, I was also itching to find a way to return somehow to my film roots. At first I thought I'd start reviewing movies again, perhaps for a publication or Website, but then I realized that the Internet is awash with movie review Websites and blogs, and besides, I had already been there, done that.

Then it hit me ... what about a Website where I reviewed movie domain names? And that's how Hollywoozy was born, although it took me months to come up with the right name for the thing. Naming, yet another one of my obsessions!

Unlike my other online ventures (see sidebar), Hollywoozy is a little less serious, although at its core it is meant to be educational. Hollywoozy also gives me a chance to roll up my sleeves and try my hand at some new (and not so new) Internet marketing techniques. In the coming months, I will be sharing excerpts from my Hollywoozy "Marketing Diary" with you so that you can learn about the techniques I am using to promote the Website and, perhaps more importantly, find out what works and what doesn't.

Before I wrap up, I'd like to thank the gang at Mouth Media for creating the official Hollywoozy logo. They helped turn my crazy idea into a reality.

I hope you enjoy it!